Leilany Urbina
Travel Agent – Customer Support & OperationsI’m part of the International Markets Operations team, where I help ensure our travelers’ experiences run smoothly from start to finish. I have a background in sales, post-sales, and operations within the tourism industry. I really enjoy problem-solving, supporting our partners, and making sure every trip goes as planned. I love working with international teams and sharing ideas to improve our daily work and travelers’ experiences.