I am Yohan, Team Lead Customer Support & Operations more specifically on pre-departure modifications. I am in charge of the destinations where we have DMCs on the destination (Africa, Asia, Latin America, Middle East, Islands). My role is to assist our clients in their requests for modifications, itinerary reshuffles, counter-proposals, etc... Exchanges can be made by e-mail and telephone. 

At Worldia, good humour is always present as well as mutual help. The passion for travel is the very heart of our profession and this is what brings us together.